Documets

Summary of Legal Content Included in the Document:

PART I: Terms and Conditions of Use and Sale
General Information and Acceptance: Regulatory framework for website use and explicit acceptance of the conditions upon making purchases.

  • Nature of Products and Medical Disclaimer: Clarification of the botanical, supplementary, and ancestral nature of the products, specifying that they do not replace professional medical treatments.
  • Purchase Process, Prices, and Payment Methods: Definition of the payment currency, transaction verification, and accepted methods.
  • National and International Shipping Policy: Standardized delivery times (3-6 days nationally / 8-15 days internationally) and assignment of responsibility to the buyer for tariffs and customs regulations in their country.
  • Return, Exchange, and Cancellation Policies: Exception for returns of botanical products opened for biosecurity reasons, exchange conditions for handicrafts or damaged packaging (48-hour period after receipt), and allocation of shipping costs.

PART II: Privacy and Data Protection Policies
Personal Data Collected: Specification of the data collected (name, address, email, telephone, and IP address).

  • Purpose of Data Processing: Restriction of data use to logistics management, billing, and support, guaranteeing that data is not sold or transferred to third parties.
  • Financial Security: SSL encryption protocols and clarification that Amazonas Herbs does not store bank card numbers or data.
  • User Rights (ARCO): Mechanisms to request access, update, or deletion of data from the database within 48 business hours.
  • Jurisdiction and Applicable Law: Establishment of the applicable legislation, with headquarters in Iquitos, Loreto, Peru.